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Returns & Exchanges

We take pride in our craftsmanship and want you to love your restored denim; if your repair doesn't meet our quality standards, we offer a 30-day satisfaction guarantee. Please note that due to the custom nature of our tailoring services, we can only accept returns on original workmanship errors.

Return Process

  • 1.
    Initiate Your Request

    Log into your RepairMyDenim account and select the order history tab to flag a specific repair for review.

  • 2.
    Submit Quality Photos

    Upload clear, high-resolution images of the repair area along with a brief description of the structural or aesthetic concern.

  • 3.
    Receive Prepaid Label

    Once our master tailors approve the claim, we will email you a prepaid shipping label to send your denim back to our studio.

  • 4.
    Review and Re-Repair

    Our team will prioritize your garment for an immediate correction or issue a full refund if the repair cannot be adjusted to your satisfaction.